Brizy Light Box Problem

Charles Gambetta

• December 28, 2020 03:37

I have several pages t hat include images with the light box function. When I click on them, they open fine, but I am unable to close the light box because there is no "X". I am also unable to close them by clicking outside the boundaries of the light boxes. The only  way I can close these light boxes is with the browser back button. Here's a link to one of the pages with this problem: https://embodiedconducting.com/advanced-conducting-academy/

Brizy is up-to-date. I am using Google Chrome.

Please tell me how to fix this.

Thank you,

Charles Gambetta

0

• 

  Sandra Prunici

  • December 28, 2020 15:01

  Hi Charles,

  Unfortunately, I couldn't reproduce the problem you encounter. See here. How did you activate the light-box option. Did you set-up from here? I noticed that when I clicked on the image to open it in light-box, I am linked to the image, it isn't opened in the light-box. Could you please deactivate all external plugins (except Brizy Free and Pro) and activate a WP default theme. Do you receive the same problem?

  Thanks!

  Best regards,
  Sandra

  0

Please sign in to leave a comment.