Woocommerce Page- Product showing error.

Jay Lee

• December 27, 2020 15:19

When I add the page element and set it to 'product' it displays the correct page for a fraction of a second then disappears stating 'An error happened while trying to display this element'.

The issue continues when I change theme or disable excess plugins. The other page options show correctly.

Many thanks

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  Sandra Prunici

  • December 28, 2020 13:05

  Hi,

  Could you please check if you have the latest Brizy Free 2.2.3 and Brizy Pro 2.2.0? Is this problem happen when you add only the Page element? Is this happen on all pages or a certain page?

  Thanks!

  Best regards,
  Sandra

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  Jay Lee

  • December 29, 2020 20:18

  Hi Sandra,

  I have the latest Brizy Free 2.2.3, the problem only occurs with the page element set to 'product' and occurs on any page I try it on, old or new.

  Thank you for your assistance!

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  Sandra Prunici

  • January 04, 2021 10:24

  Hi,

  I created a private ticket on this request. You had to receive a notification regarding this on email. Could you send to us in that private message the WP credentials to this site?

  Thanks!

   

  Best regards,
  Sandra

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