Email Wordpress

Marie Windrum

• December 22, 2020 11:31

Hi,

When I want to set up the email form, I cannot look at the whole box, meaning I can't scroll down, which makes it impossible to set it up (as shown on screenshot). I have reloaded and removed the form several times.

Any ideas?

Thanks,

Marie 

 

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  Alex

  • December 22, 2020 19:12

  Hi Marie,

  can you please confirm you have this issue with the latest Brizy versions - Free 2.2.3. and PRO 2.2.0? Also, do you have the same problem if you disable all your external plugins?

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  Marie Windrum

  • December 22, 2020 19:25

  

  Yes as shown, newest Free Version and all other plugins deactivated-  the problem still occurs.

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  Alex

  • December 23, 2020 19:32
  • Edited

  Hi,

  What's strange is that the form shows different to you, not just scroll doesn't work. That's how it should look: https://jmp.sh/vZsSBnz Is this a form from pre-made blocks? Did you check this in a different browser? Can you please switch to a default theme and check again?

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  Marie Windrum

  • December 23, 2020 20:57

  It worked in a different browser! Thank you so much for your help Alex!!!

  (I used Firefox now and before I used Safari-for future reference).

  Merry Christmas!

   

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  Alex

  • December 24, 2020 16:39

  Hi Marie,

  I just checked this in Safari and indeed there is a problem. I have already created an internal issue and we will fix it. In the meantime, please use a different browser. Sorry for the created inconvenience. 

  Merry Christmas!

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