How do I update my subscription?

Dydov Sergey

• December 20, 2020 21:22

How do I renew my subscription for the next year? I can't understand it.

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  Sandra Prunici

  • December 21, 2020 16:23

  Hi,

  Thank you for your question and for your interest to renew the license. At the moment the renew of the subscription is made automatically if you didn't cancel the subscription. If you do this, then you have to purchase manually again the Brizy Pro license.
  Let us know if we can help you with something else.

  Best regards,
  Sandra

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  Dydov Sergey

  • December 21, 2020 20:32

  Can I make it write off now?

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  Sandra Prunici

  • December 22, 2020 12:38

  Hi,

  Yes, you cancel the subscription and in such a way you will not be billed automatically on the renew date. For this, you have to access your Brizy account and go to the Account -> Payments and from here you have to click on the "Cancel subscription" button. See here. 

  Best regards,
  Sandra

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  Gokul Raja

  • December 24, 2021 12:37

  I want to renew the subscription I've added my card and It's not working even I the card is registered. I want to renew my subscription please help

   

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  Doina P

  • December 24, 2021 19:21

  Hello,

  Thank you so much for your message!

  Can you please give us more details? A screenshot? When did you purchase the subscription? Since when do you encounter the issue? Hope to hear from you soon!

  Kind regards,

  Dona

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