Page Refresh Pop Up Appear after upload layout template

Stephen Tek

• December 22, 2020 03:48

Hi Support,

I just bought the plugin.

I uploaded a Layout template in edit with Brizy

After I create a new Page "Home"

Went into edit with Brizy

Add + a Layout template & Import the Layout

Layout appear and try to update

Suddenly this pop-up appeared

Press Refresh

ANd the Entire Layout is GONE.

Please help ASAP.

Thank you,

STEK

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• 

  Stephen Tek

  • December 22, 2020 04:56

  LOOKING AT PAST FORUM
  THIS SEEMS THIS IS A RECURRING ISSUE IN BRIZY FOR WORDPRESS.

  HAVE YOUR TEAM FOUND A PERMANENT SOLUTION FOR THIS?

  BRIZY IN CLOUD IS OK.

   

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• 

  Sandra Prunici

  • December 22, 2020 14:04

  Hi,

  Thank you for reporting this!
  I created a private ticket on this request. You had to receive a notification regarding this on email. Could you send to us in that private message the WP credentials to this site? We want to check this case in your dashboard.
  At the moment we don't have a global solution for this inconvenience but we investigate each dashboard and find the solution.
  Also, could you please check if you have the latest Brizy Free 2.2.3 and Brizy Pro 2.2.0 versions? If you don't have them, could you please update them?

  Thanks!

   

  Best regards,
  Sandra

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