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Can´t activate brizy free

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5 comments

  • Sandra Prunici

    Hi,

    Could you please describe step by step how did you receive this error? Could you please send us a screenshot with this problem? Do you try to activate our latest versions Brizy Free 2.2.3 and Brizy Pro 2.2.0? 
    The correct way to install and activate Brizy plugins is - install Brizy Free and after this activate it. The next step is to install the Brizy Pro and then activate it and the Brizy Pro license key.

    Thanks!

    Best regards,
    Sandra

    0
  • Deniz Wozniak

    Hi,

    i´ve installed the latestes version of brizy free and activated it. after this wordpress broke down and i couldn´t access the backend anymore.

    I´ve had to delete the plugin through ftp, after this, i´m able to access the backend again.

    best regards,
    Deniz

    0
  • Sandra Prunici

    Hi,

    Did you add the Brizy Free 2.2.3 when you receive this problem? Did you install it from WordPress? Or did you install it manually by uploading the zip folder? Could you please install the Brizy Free and Pro using the FTP? Is all working fine?
    If you try to install another plugin, a non-Brizy plugin, did you receive the same problem? Or all is installing fine?

    Thanks!

    Best regards,
    Sandra

    0
  • Deniz Wozniak

    I´ve Installed Brizy from Wordpress dashboard and downloaded it from the brizy website and installed it through ftp. every other Plugin is working fine, just brizy breaks down my wordpress.

    If there is no way to solve the Problems, i have to get my money for the Lifetime membership back.

    Best regards,

    Deniz

    0
  • Sandra Prunici

    Hi,

    I created a private ticket on this request. You had to receive a notification regarding this on email. Could you send to us in that private message the WP credentials to this site? We want to check this problem from your dashboard.

    Thanks!

     

    Best regards,
    Sandra

    0

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