I can't even access my page

Ines Kuusik

• December 10, 2020 08:02

Cannot access my page (unable to login, gives me 500 Internal Server Error), seems to be because of Brizy Pro not working with latest Wordpress update. Received this email from Wordpress:

Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

In this case, WordPress caught an error with one of your plugins, Brizy Pro.

Error message: Uncaught Error: Class 'Brizy_Shortcode_AbstractShortcode' not found in /home1/.....

Advice, help?

0

• 

  Sandra Prunici

  • December 10, 2020 15:21

  Hi,

  Yes, we know about this issue but we already fixed it in our last updates. Could you please update the Brizy Free and Brizy Pro to the latest versions? Now, we have the 2.2.3 version for Brizy Free and the 2.2.0 version for Brizy Pro. If you can't log-in wp-admin to update them, could you try to update them manually from FTP or Cpanel credentials? Here you can find a guide with how to update the plugin using FTP.

  Thanks!

  Best regards,
  Sandra

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