Cloud Websites Down

Sonia Shipp

• December 08, 2020 08:32

I can't access any of my brizy cloud websites.

In particular https://www.dwdunn.co.uk/ has been down for the last 7 hours

https://lemon4096489.brizy.site/ is another example

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  Sandra Prunici

  • December 08, 2020 08:50

  Hi Sonia,

  We are aware of the problems everyone is encountering with Brizy Cloud hosted sites for the last couple of hours. We are very sorry for the inconvenience.
  There's been a massive phishing campaign that has recently affected our Brizy Cloud platform. This was caused by users publishing malicious sites using the Cloud platform. We are working hard to fix the issue and prevent future creation of such content.

  There is NO breach or security risk for the sites created in Brizy Cloud, the issue is related to the brizy.site domain being locked for review
  An announcement regarding the fix will come soon.

  Best regards,
  Sandra

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  Sandra Prunici

  • December 08, 2020 10:51

  Hi,

  UPDATE REGARDING BRIZY CLOUD DOWNTIME.

  The Brizy Cloud downtime issue has been fixed!

  All the sites created in Brizy Cloud should be back online.

  Again, we are sorry for the inconvenience. This happened because unusual activity on certain websites created on Brizy Cloud platform by malicious users has been reported directly to the registrar of our domain.

  Our automated systems were already working to block and prevent those accounts, but the registrar locked our domain for review, without notice or warning.

  We will be actively trying to improve and make sure this will not be an issue in the future, but with increased popularity comes also increased exposure to malicious threats. Just to reiterate, this was NOT a security issue or data breach and did not affect your websites other than the unfortunate downtime, but a problem with the content created on our platform by malicious users.

  Thanks!

  Best regards,
  Sandra

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  Sonia Shipp

  • December 08, 2020 10:58

  I can edit sites in cloud but I still have an error

   

  ERR_CONNECTION_TIMED_OUT

  on https://www.dwdunn.co.uk/

   

  Can you take a look please

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  Sonia Shipp

  • December 08, 2020 11:08

  The website is now responding - thanks to everyone at Team Brizy for working hard to resolve this

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  Sandra Prunici

  • December 09, 2020 08:35

  Hi Sonia,

  Thank you for updating us that all is working fine on your sites too!
  
  

  Best regards,
  Sandra

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