PLEASE REFUND ----Confusing, not responding------PLEASE REFUND

Domain Panel

• December 08, 2020 03:49

Hello,

I purchased Appsumo plan having 3 custom domain. Problem is that even after creating a project it asks everytime to create when I try to publish.

I changed CNAME and A records in all 3 domains DNS records, still none of the site is working. Current data of all 3 domains is showing in Green color.

It doesn't work as advertised and promoted on webinar. It is very confusing and does not seem reliable to create fast landing pages in urgent needs.

One of my site eventually got published after working on it continuously for 6 hours and that too for one night, When I am checking it again today next morning it is not working at all.

Also it is showing HTTPS with only one domain, not with other 2 custom domains.

If problem gets solved today, I am not sure for how many days will it work fine and after changing domain name whether it will function correctly or not or I have to face all troubles again in future.

I am upset and exhausted now because of this. Please refund.

Thanks,

 

 

0

• 

  Sandra Prunici

  • December 08, 2020 18:44

  Hi,

  Thank you for writing to us regarding this problem. If you receive this problem https://jmp.sh/9J56aky this means that the page is saved in the Drafts. Therefore you have to go to this page and "Publish" it and after this to "Update" it. See here https://jmp.sh/Fh2g5r2. If you have other problem and want to help you with, please send us the URL links of the sites you receive problems and we will check them. Also, please give some more details regarding the problems you received.

  If you still want the refund, please contact the AppSumo team because you get the license from AppSumo, therefore, we can't process the refund from AppSumo.

  Thanks!

  Best regards,
  Sandra

  0

Please sign in to leave a comment.