Brizy editor disappeared after WP update

Tony Slavin

• December 09, 2020 04:23

Hello,

I have just updated my WordPress to WordPress 5.6 version.

We are using Brizy Pro 2.2.0

Now the Brizy Pro and other addons are already activated but we are unable to see the BRIZY editor.

Please help.

Thank you,

L.B

1

• 

  Tony Slavin

  • December 09, 2020 04:38

  Just and update, the old pages shows the editor but cannot create new pages with brizy.

  0
• 

  Sandra Prunici

  • December 09, 2020 17:54

  Hi Tony,

  Thank you for reporting this problem. We already fixed it in our last update for Brizy Free 2.2.2. Could you please update the Brizy Free and make sure you have the 2.2.0 version for Brizy Pro?

  Thanks!

  Best regards,
  Sandra

  0
• 

  Silvia Palandri

  • December 09, 2020 18:12

  Hello, I have just set a fresh install of wordpress 5.6 on a website I have yet to develop and made sure I have brizy free 2.2.2 and Brizy Pro 2.2.0 but the Edit with Brizy button is still missing. 

  0
• 

  Keith Macmurray

  • December 09, 2020 19:10

  Even with everything updated it doesn't seem like the issue is resolved. 

  0
• 

  Fran Jeanes

  • December 09, 2020 20:11
  • Edited

  I am running wordpress 5.6, brizy 2.2.2 and brizy pro 2.2.0.

  I am unable to see the brizy editor on any posts or pages, it is only available the under brizy templates. 

  0
• 

  Berry Grooten

  • December 09, 2020 21:06

  Hi Sandra,

  Same problem here. I am using Wordpress 5.6 and Brizy Free 2.2.2, updated today.

  On existing pages the 'Edit with Brizy' button is visible, but on new pages it is not.

  Please comment

  Best regards,

   

  Berry Grooten

  0
• 

  Hakan Tabor

  • December 10, 2020 02:36

  I'm running a fresh install of WP 5.6 with Brizy Free 2.2.2 and it's not working.

  0
• 

  Kyungmin Park

  • December 10, 2020 05:42

  I've updated to 2.2.2 and 2.2.0 

  But still have the same problems..

  0
• 

  Keyon Thomas

  • December 10, 2020 06:01

  Hi Sandra,

  I am running into the same issue. I have confirmed that I have Brizy Free updated to 2.2.2 and that Pro is 2.2.0. Any help would be greatly appreciated.

   

  Thanks,

  Keyon

  0
• 

  Sandra Prunici

  • December 10, 2020 14:03

  Hi there,

  Thank all for your reports and I'm sorry for this inconvenience! We could identify the cause and added a new fix in the last update we made today. Could you please update the Free plugin to the 2.2.3 version? Is all working fine?

  Thank you!

  Best regards,
  Sandra

  1
• 

  Berry Grooten

  • December 10, 2020 16:26

  Hi Sandra,

  Thanks for your message and quick response.

  Ik would like to confirm that the problem is solved after updating to 2.2.3.

  It's working fine now, I appreciate your help and support!

  Kind regards,

   

  Berry Grooten

  0
• 

  Keyon Thomas

  • December 10, 2020 17:51

  I just ran an update and the 2.2.3 update fixed this bug. Thanks so much!

  0
• 

  Sandra Prunici

  • December 11, 2020 12:52

  Hi there,

  Thank you @Berry Grooten and @Keyon Thomas for confirming that all is working fine now! Great to know this.
  Let us know if we can help you with something else.

  Best regards,
  Sandra

  0
• 

  David Keiser

  • December 17, 2020 13:19

  Hi Sandra,

  after updating Brizy I have the same problem and can´t open the brizy editor.

  0
• 

  David Keiser

  • December 17, 2020 14:18

  Still not working after instal 2.2.3

  0
• 

  Sandra Prunici

  • December 18, 2020 08:59

  Hi David,

  Do you still not have the "Edit with Brizy" button? Could you send us a screenshot or a video with this inconvenience? Could you please delete the site and browser cache? Do you have the Brizy Pro? is it updated to the latest version 2.2.0?
  If you temporary deactivate all external plugins (except Brizy Free and Pro) and activate a WP default theme (e.g Twenty Nineteen) do you receive the same problem?

  Thanks!

  Best regards,
  Sandra

  0
• 

  David Keiser

  • December 18, 2020 09:45

  Hi Sandra,

  I got the "Edit Button" but unfortunately the editor is not showing. just some html markup like in this screenshot here

  

  What also happens is that one page was completly not available (Angebote) so i had to recover the whole site from a backup and now im back to a preavious version of brizy.

  I deactivate all external plugins, delete all chache, had the latest brizy update and also switch to twenty nienteen before.

  Is there anything else i can do/try?

  0
• 

  Sandra Prunici

  • December 18, 2020 15:02

  Hi,

  Thank you for all these details and checks!
  I created a private ticket on this request. You had to receive a notification regarding this on email. Could you send to us in that private message the WP credentials to this site? We want to check this inconvenience on your dashboard.

  Thanks!

  Best regards,
  Sandra

  0
• 

  David Keiser

  • December 20, 2020 12:43

  Hi Sandra, i´ve fixed the problem by creating a new Wordpress. Thx for your support.

   

  0
• 

  Sandra Prunici

  • December 21, 2020 14:05

  Hi David,

  Thank you for updating us regarding this issue. Great to know that you could solve this problem!
  Let us know if we can help you with something else.

  Best regards,
  Sandra

  0
• 

  Dario De Gese

  • January 13, 2021 09:28

  Hello! I just updated the plugin and from today, Brizy button is disappeared.

  Brizy 2.2.4

  Brizy Pro 2.2.1

  WP 5.6

  0
• 

  Sandra Prunici

  • January 13, 2021 10:17

  Hi,

  I'm sorry for this inconvenience! We could encounter this issue and our team are working to fix it as soon as possible. We plan to release a new update today or at last tomorrow. We will inform you when will receive any update from the team regarding this issue.

  Thank you for understanding!

  Best regards,
  Sandra

  0
• 

  Sandra Prunici

  • January 13, 2021 12:21

  Hi,

  We have an update regarding this issue. We already solved it and released a new update with this fix. Could you please update the Brizy Free to the latest version 2.2.5?

  Thanks!

  Best regards,
  Sandra

  0

Please sign in to leave a comment.