HELP! All of my clients sites are down

Glen Sutton

• December 08, 2020 19:30

This site is garbled: https://www.meridianplumbingheatingcooling.com

Also, this site: http://www.deanphc.com/

 

My client is NOT happy. Why are the sites still not working? This needs fixed ASAP

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  Alex

  • December 09, 2020 11:38

  Hi,

  There was a massive phishing campaign that affected our Brizy Cloud platform yesterday.

  This happened because unusual activity on certain websites created on Brizy Cloud platform by malicious users has been reported directly to the registrar of our domain.

  Our automated systems were already working to block and prevent those accounts, but the registrar locked our domain for review, without notice or warning.

  We will be actively trying to improve and make sure this will not be an issue in the future, but with increased popularity comes also increased exposure to malicious threats. Just to reiterate, this was NOT a security issue or data breach and did not affect your websites other than the unfortunate downtime, but a problem with the content created on our platform by malicious users.

  btw: this was fixed in a few hours so now your sites should work fine.

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  Glen Sutton

  • December 09, 2020 14:11

  Thanks Alex. However, my cliet’s site: www.deanphc.com still is giving a security warning and blocking people from visiting. All the settings inside the registrar and inside the site settings on Brizy cloud are correct as far as I can tell. Can you take a look and see if we can get this resolved for him. Thanks 

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  Glen Sutton

  • December 09, 2020 14:22

  

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  Glen Sutton

  • December 09, 2020 21:25

  Can someone help. My client is not happy that his site is still down. 

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  Alex

  • December 10, 2020 12:24

  Hi,

  Please check it now.

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