Images failing to optimise

Sylvie Danoy

• December 05, 2020 12:50

Hello,

Images are failing to optimise. Stuck at 3 failed as per screenshot. Please help me troubleshoot this. Thanks Sylvie

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  Sandra Prunici

  • December 07, 2020 15:12

  Hi,

  Could you please check if you have the latest versions for Brizy Free 2.2.0 and Brizy Pro 2.2.0? If you temporary deactivate all external plugins (except Brizy Free and Pro) and activate a WP default theme, did you receive the same problem?
  Thanks!

  Best regards,
  Sandra

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  Sylvie Danoy

  • December 07, 2020 21:42

  Hi Sandra, 

   

  I've done all your recommended steps and still the same thing happens. Stuck at 3 failed images.

  Cheers

  Sylvie

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  Sandra Prunici

  • December 08, 2020 14:25

  Hi Sylvie,

  We want to check this inconvenience from your side! I created a private ticket on this request. You had to receive a notification regarding this on email. Could you send to us in that private message the WP credentials to this site?

  Thanks!

   

  Best regards,
  Sandra

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