NONE OF MY 30 SITES ARE WORKING

Completed

Kim Brio-Cox

• December 08, 2020 03:19

None of my 30 plus sites are working AT ALL!  My clients are upset and NO ONE IS GETTING BACK TO ME BY MESSENGER.  I need assistance ASAP!

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  Natalia Chitoroaga

  • December 08, 2020 07:32
  • Edited

  Hello Kim!

  We are aware of the problems everyone is encountering with Brizy Cloud hosted sites for the last couple of hours. We are very sorry for the inconvenience. There's been a massive phishing campaign that has recently affected our Brizy Cloud platform.

  This was caused by users publishing malicious sites using the Cloud platform. We are working hard to fix the issue and prevent future creation of such content.

  There is NO breach or security risk for the sites created in Brizy Cloud, the issue is related to the brizy.site domain being locked for review An announcement regarding the fix will come soon.

   

  Regards, Brizy team!

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  palakondarayudu

  • December 08, 2020 07:48

  OMG I thought it's only for me, so no site working in brizy? :( recover fast

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  Alex

  • December 08, 2020 08:44

  I know it sounds bad but ...."I'd be glad if it was just for you." Just kidding )))

  This phishing campaign has affected all projects related to brizy.site domain and this means all Brizy cloud projects. We are very sorry for the inconvenience. 

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  Thomas Skavhellen

  • December 08, 2020 08:55

  Shit, I'm in Panic Mode.

  I have a client's Advent Calendar on Brizy, and their newsletter and social media posting when living already. They are receiving a lot of complaints that their website is down. So I have again an angry client.

  It's been down for OVER 8 HOURS!!

  Do you have time for when you can push this thing live again? 

  Is it affecting all websites or just a few of them?

   

   

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  Natalia Chitoroaga

  • December 08, 2020 11:02

  UPDATE REGARDING BRIZY CLOUD DOWNTIME.

  The Brizy Cloud downtime issue has been fixed!

  All the sites created in Brizy Cloud should be back online.

  This happened because unusual activity on certain websites created on Brizy Cloud platform by malicious users has been reported directly to the registrar of our domain.

  Our automated systems were already working to block and prevent those accounts, but the registrar locked our domain for review, without notice or warning. We will be actively trying to improve and make sure this will not be an issue in the future, but with increased popularity comes also increased exposure to malicious threats. J

  Just to reiterate, this was NOT a security issue or data breach and did not affect your websites other than the unfortunate downtime, but a problem with the content created on our platform by malicious users.

  @Thomas, we are very sorry about these troubles caused to your client. Currently, we are working to avoid this kind of issues, I really hope for your understanding. 

   

  Regards, Brizy team!

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