Can't sync blocks and layouts from WP to the cloud - 500 (Internal Server Error)

Gianluca Chiaro

• December 04, 2020 10:57
• Edited

Hi,

When i click the button "sync now" i get this error "unsuccessful sync", i tried to log out and log in ... same error, sometimes i get a message to update the plugin "Your Plugin version is incompatible with Brizy Account version, please update plugin"  but i have the latest version installed and i tried also to reinstall..

I don't have white label enabled , from the Chrome inspector console i see a 500 internal error : ..../wp-admin/admin-ajax.php?...-wp&action=brizy-cloud-sync 500 (Internal Server Error)

 

Thank you

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  Gianluca Chiaro

  • December 04, 2020 14:52

  Hi,

  Not sure if you did something from your side, i just tried after few hours and it works , can sync

  Thanks

  Regards

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  Sandra Prunici

  • December 07, 2020 08:40

  Hi,

  Thank you for updating us regarding this issue. Great to know that all is working fine now!

  Best regards,
  Sandra

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