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Slider images not showing in firefox

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8 comments

  • Sandra Prunici

    Hi Brandon,

    I already send you a message on this question here. Could we please keep the discussion in a simple place?
    Thanks!

    Best regards,
    Sandra

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  • Brandon

    http://cancam2019.allaboutwebservices.com/cnc-routers/b1-series/ is the URL where we are facing that issue. Yes brizy is updated to latest for free and pro as well.

    Regarding the all other plugins I will try to deactivate them.

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  • Sandra Prunici

    Hi Brandon,

    Thank you for the URL link. We opened it in the Firefox and all seems to load fine. See here. Could you please try to clean the browser cache and check it again?

    Thanks!

    Best regards,
    Sandra

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  • Brandon

    Hi Sandra here is another site causing same issue. If you check the logo it is not showing in browser and that site backend pages are not opening in brizy it just keep spenning

    https://durhamwebdirectory.com/

    Again the firefox version is 53.0 (32bit)  it is not update because firebug is not supported to further versions. So if that helps.

    Thanks

    Brandon

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  • Brandon

    Here is the problem I am reporting for you.  https://www.screencast.com/t/pYttnALvLzny

    Again this works well in Firefox developer edition 85.0b4 (64-bit)

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  • Sandra Prunici

    Hi Brandon,

    I checked the new site you send us and all seems to work fine. See here. Yes, I have tested on the latest version of the Firefox but we can't test a site on an old version of the browser. We base on the latest version of browsers. Thank you for this information. I will inform our team regarding this.

    Thanks!

    Best regards,
    Sandra

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  • Brandon

    Hi Sandra,

    A very happy new year to you and your team.

    Yes I know the page works well in latest version of firefox. I am reporting the issue about the older version. I know and I have latest version as well. But as I said in my previous reply that old firefox is required as that was the last version which is supporting Firebug web development tool and it is big help in working on sites.

    https://ftp.mozilla.org/pub/firefox/releases/53.0/win64/en-US/Firefox%20Setup%2053.0.exe

    If you want to try the things on older version here is the Link to download that version.

     

    Thanks

    Brandon

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  • Sandra Prunici

    Hi,

    Thank you for informing us regarding this. I will share these details to our team too. I can't promise that we will investigate and find a solution for it very soon because at the moment we have a lot of work with other features, fixes and releases that have a higher level of importance.
    Thank you for understanding!

    Best regards,
    Sandra

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