No update possible due to licence

Benjamin Velte

• November 28, 2020 19:36

I have a pro licence for Brizy, which is set in the WordPress settings. But I can't update my plugin, it says No activation found for this installation.

Please help!

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• 

  Sandra Prunici

  • November 30, 2020 13:56

  Hi,

  Could you please check if you have activated the license key on the dashboard? For this you have to:
  1 - Go to your Brizy account;
  2 - Access the WordPress licenses;
  3 - From there generate a license key for the site you want to activate it and the Brizy Pro plugin;
  4 - Click on the license key to open it;
  5 - Copy the entire license https://jmp.sh/TYnBH9R;
  6 - Go back to the WordPress dashboard and access the Brizy -> Settings -> License;
  7 - Here you have to paste the license https://jmp.sh/APqTpnb;
  8 - Activate it.

  Best regards,
  Sandra

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