brizy cloud subdomain not working

Igor Cerjan

• November 27, 2020 02:16

Hey guys,

 

Trying this out and the subdomain link leads to a page that says nothing is there yet, is this a bug? 

Just trying to preview the page. 

Thanks,

Igor

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  Sandra Prunici

  • November 27, 2020 11:24

  Hi,

  If you receive this problem https://jmp.sh/9J56aky this means that the page is saved in the Drafts. Therefore you have to go to this page and "Publish" it and after this to "Update" it. See here.

  Thanks!

  Best regards,
  Sandra

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  Skip Freeman

  • December 03, 2020 04:35
  • Edited

  I am having the same issue. I have waited a full day, as the instructions indicated, for having my subdomain linked to the cloud as I thought I understood. Yet, even after checking to make sure I am publishing and updating the subdomain webpage, I am still getting the "this page is not created" message.

  Please see attached.https://www.evernote.com/shard/s34/sh/59556597-bac8-f200-286d-8c0d956967a8/3b7f0fdec8a039c7de0b64bb919c329e 

  I couldn't figure out how to attach a pdf showing the screenshots. Therefore, I put it into Evernote. You can click on the above Evernote link to get the pdf with the screenshots.

   

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  Sandra Prunici

  • December 03, 2020 14:40

  Hi,

  Just now, I opened the site you indicate that you receive this issue but all seems to work fine now. See here. Could you please delete the browser cache and check it again?

  Thanks!

  Best regards,
  Sandra

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  Skip Freeman

  • December 03, 2020 14:53

  Silly me! Of course. Sometimes you just need another set of eyes! Thanks so much.

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  Sandra Prunici

  • December 03, 2020 17:05

  Don't worry, all is fine! Great that all is working fine now! Thank you for confirming this!
  Let us know if we can't help you with something else.

  Best regards,
  Sandra

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