Brizy Wordpress Plugin Fatal Error Email From Wordpress

I got the foll alarming email from Wordpress about the Brizy plugin. As far as I can tell everything is working fine but I am about to hand the website to my client and would like to know why I got this email:

Howdy!

Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

In this case, WordPress caught an error with one of your plugins, Brizy.

First, visit your website (https://yinlong.me/) and check for any visible issues. Next, visit the page where the error was caught (https://yinlong.me/wp-admin/admin-ajax.php) and check for any visible issues.

Please contact your host for assistance with investigating this issue further.

When seeking help with this issue, you may be asked for some of the following information:
WordPress version 5.5.3
Current theme: Neve (version 2.9.0)
Current plugin: Brizy (version 2.1.5)
PHP version 7.4.11

Error Details
=============
An error of type E_ERROR was caused in line 267 of the file /home/u590344645/domains/yinlong.me/public_html/wp-content/plugins/brizy/admin/cloud/client.php. Error message: Uncaught Exception in /home/u590344645/domains/yinlong.me/public_html/wp-content/plugins/brizy/admin/cloud/client.php:267
Stack trace:
#0 /home/u590344645/domains/yinlong.me/public_html/wp-content/plugins/brizy/admin/cloud.php(120): Brizy_Admin_Cloud_Client->getCloudEditorVersions()

#1 /home/u590344645/domains/yinlong.me/public_html/wp-includes/class-wp-hook.php(287): Brizy_Admin_Cloud->initializeActions('')

#2 /home/u590344645/domains/yinlong.me/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)

#3 /home/u590344645/domains/yinlong.me/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array)

#4 /home/u590344645/domains/yinlong.me/public_html/wp-settings.php(568): do_action('wp_loaded')

#5 /home/u590344645/domains/yinlong.me/public_html/wp-config.php(86): require_once('/home/u59034464...')

#6 /home/u590344645/domains/yinlong.me/public_html/wp-load.php(37): require_once('/home/u59034464...')

#7 /home/u590344645/domains/yinlong.me/public_html/wp-admin/admin-ajax.php(22):

Sandra Prunici

November 26, 2020 13:01

Hi,

Do you have the Brizy Pro plugin too? Do you have the latest version of Brizy Pro too? At the moment we have the 2.1.3 version for Brizy Pro.
Do you have some visible problem on the site? What were your previous actions before receiving this error?

Thanks!

Best regards,
Sandra

Bency Kurian

November 26, 2020 17:37

Everything is up to date as far as I know. I don't seem to have any visible problems with the website as such.

As for what I've been doing prior to the notice; I am building a website so I've been doing a lot but nothing I shouldn't be doing.

Quite concerned about this. Do you know what the issue might be?

Cheers, Ben

November 27, 2020 09:18

We had this problem with the WordPress and some users reported this to us but we already fixed it and all should work fine. Very strange you receive now this message. We will investigate with our team this issue. If we will need some further details from you we will contact you.
Thank you!

November 27, 2020 15:49

Hi again :),

I created a private ticket on this request. You had to receive a notification regarding this on email. Could you send to us in that private message the WP credentials to this site? We want to investigate this issue from your side if it is possible.

November 27, 2020 18:16

hi,

i have created an "editor" access to the site:

Details were deleted by Brizy Support team.

cheers, ben

November 27, 2020 18:42

Could you please share the WP credentials in the private ticket we created for you. Here is a public forum but all is alright, I deleted them before approving your reply. Also, could you please give us the admin role?

Brizy Wordpress Plugin Fatal Error Email From Wordpress

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