Brizy editor won't load

Matthew Chalk

• November 25, 2020 08:27

Hey there

Whenever I try to edit a post with the Brizy editor (first time installer) it lags and doesn't load:

I've tried in a private browser, and a different web browser and the result is the same.

Any ideas?

Cheers

M 

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• 

  Sandra Prunici

  • November 25, 2020 14:45

  Hi,

  Could you please check if you have the latest versions for Brizy Free 2.1.5 and Brizy Pro 2.1.3? If you temporary deactivate all external plugins (except Brizy Free and Pro) and activate a WP default theme, did you receive the same problem?
  Did you receive this problem on all pages or on some pages? Did you try to edit with Brizy pages that wasn't initially created with Brizy editor?

  Thanks!

  Best regards,
  Sandra

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  Pierre Merlin

  • November 30, 2020 22:16

  Hello, I have the exact same problem - I deactivated all plugins and switched to the default theme.

  I tried to create a new post and I get the exact same loading wheel :(

   

  Thank you for helping

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  Sandra Prunici

  • December 01, 2020 13:55

  Hi,

  Could you please check if you created a Brizy template for all posts in the Brizy -> Templates? Do you have the latest versions for Brizy Free 2.1.5 and Brizy Pro 2.1.3?

  Thanks!

  Best regards,
  Sandra

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  Pierre Merlin

  • December 01, 2020 14:23
  • Edited

  Found the problem :) I'm on wpmudev.org hosting and the Defender Pro module blocks Brizy from launching - I turned it off and Brizy works.

  Looking deeper. the security module is set 'X-Frame-Options' to 'deny'.

  Changing it to display "same origin as the page itself" works without loosening security too much.

  PLM 

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  Sandra Prunici

  • December 02, 2020 08:23

  Hi,

  Great to know that you could identify the problem and solve it! Thank you for updating us with all these details!
  Let us know if we can help you with something else.

  Best regards,
  Sandra

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  Vinh Bui

  • October 14, 2021 09:04
  • Edited

  I'm having the same issue with the brizy edit not loading and I can't edit. None of my pages would load when I try to edit it with Brizy. Just a spinning wheel

  PHP 7.4

  WordPress 5.8

  Brizy 2.3.17

   

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  Mihail Stremenovskii

  • October 15, 2021 09:02

  Hello!

  Please make sure that you are using the latest Brizy plugin versions, which are 2.3.17 for Brizy free and 2.3.13 for Brizy Pro.

  Try to fully reinstall plugins (deactivate, remove, install again)

  Clear the website cache and check your page again.

  After it, go to Settings --> Permalinks and push the save button. In general WordPress settings, I mean.

  Let me know the results.

  Kind regards,

  Mihail

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