Template compatibility issue with The Grid
Hi, I've created this Post:
https://aynigestalt.com.ar/congreso-internacional-de-investigacion-en-gestalt-santiago-2019/
Based on this Brizy template:
https://aynigestalt.com.ar/brizy-template/template-galeria/?brizy-edit
But it isn't working. It shows an 500 error. I think is because a compatibility issue with the plugin The Grid. I don't know if is a Brizy problem or The Grid problem. I'm using this plugin with other websites the same way and it doesn't have any problems. Can you help me please?
Thank you!
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Hi,
Why do you think this is the cause? If you disable The Grid, will the page work?
btw: please confirm you have this issue with the latest Brizy versions - Free 2.1.5 and PRO 2.1.3
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No, I didn't desabled it. I just deleted the The Grid's shortcode I've put in the post content and it worked. I confirm I have everything updated including the Brizy free and pro versions. Do you know what is causing this? Thank you.
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It can be simple incompatibility, but in order to find a cause and eventually a fix, we need to inspect it. I have created a private ticket for you so please send your login details there and we will look into it. Also, please create a post where you have The Grid shortcode so we can see the problem. Thanks.
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Thank you Alex,
This is the post with the grid shortcode
https://aynigestalt.com.ar/congreso-internacional-de-investigacion-en-gestalt-santiago-2019/
Credentials:
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