brizy pro plugin.

Russ Hunt

• November 24, 2020 02:55

when activated the site has a white screen?  dashboard works fine and preview works fine.  but not live view.  

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  Russ Hunt

  • November 24, 2020 03:18

  never mind, suddenly it works after 2 hours of figuring, no idea.  

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  Sandra Prunici

  • November 24, 2020 14:46

  Hi,

  Thank you for updating us regarding this problem. If it will appear again, let us know and send us more details regarding it (URL link of the page where you find this problem and a screenshot of the editor mode with how should display the page in the live mode).

  Thanks!

  Best regards,
  Sandra

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  Clarinda Bui

  • December 07, 2020 19:22

  Everytime I activate the Brizy Pro, my site also has a whitescreen. Preview and Dash looks fine, just the live site...

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  Sandra Prunici

  • December 08, 2020 14:15

  Hi,

  Do you have the Brizy Free plugin installed on the dashboard too? You should activate the Brizy Free too because Brizy Pro is an extension for the Brizy Free plugin. Does it have the latest update 2.2.0?
  Could you send us a screenshot or the UTL link of the page where you encounter this problem?
  If you temporary deactivate all external plugins (except Brizy Free and Pro) and activate a WP default theme, do you receive the same problem?

  Thanks!

  Best regards,
  Sandra

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  Russ Hunt

  • December 08, 2020 16:19

  https://www.thecbdtincture.com/shop/2500mg-83mg-ml-30ml-full-spectrum-cbd/ I have updated plugins.  I can change the theme later on and see

   

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  Sandra Prunici

  • December 09, 2020 11:08

  Hi Russ,

  Did you encounter this problem again? On what browser did you check? I opened the page you send us in the Chrome browser and all seems to open fine. See here https://jmp.sh/zkaOuOn.

  Thanks!

  Best regards,
  Sandra

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