I can't load saved layouts and blocks some yes and some no

Michele Tomaselli

• November 23, 2020 09:06

I have a problem with loading layouts

 

I also tried to clean the cache but nothing

instead on brizy cloud they load normally

I have also tried with other browsers but the result does not change I can only load a saved layout and the others do not

Instead by loading the single blocks I can load almost all but some ...

0

• 

  Alex

  • November 23, 2020 18:48

  Hi,

  Can you please give us more details? Are these layouts synced from WordPress? Or does it happen in WordPress and it works in Brizy Cloud?

  0
• 

  Michele Tomaselli

  • November 24, 2020 09:15

  They are synchronized from both wordpress and brizy cloud. The thing is, it only works from brizy cloud. Instead with wordpress I have problems, I have tried with different installations of wordpress but the situation does not change. I repeat the single blocks it loads them but there are some that it fails to load, I think that the problem is precisely this, that since within the saved layout there are blocks that are not loaded correctly then from problems.

  0
• 

  Alex

  • November 24, 2020 15:13

  Please confirm you have this issue with the latest Brizy versions - Free 2.1.5 and PRO 2.1.3. Once confirmed I will create a private ticket for you and we will inspect it on your dashboard. Thanks.

  0
• 

  Michele Tomaselli

  • November 24, 2020 15:46

  yes, i confirm

  0
• 

  Alex

  • November 24, 2020 16:12

  Hi,

  I have created a private ticket for you so please send your login details there and we will look into it. Thanks.

  0

Please sign in to leave a comment.