Facebook element "Your Request Couldn't be Processed"

Leonel Ibarra

• November 20, 2020 21:17

I am using the facebook element to display a page, it used to work fine but after one of the updates it stoped working. I get a message that says 

Your Request Couldn't be Processed

I have brizy pro 2.1.3

 

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  Sandra Prunici

  • November 23, 2020 10:52

  Hi,

  Unfortunately, I can't reproduce the problem you encounter. See here the editor mode and here the preview mode. From your screenshot, I identify that this error can be from the Facebook part. Could you please try dispalying another page? Also, could you check if you have installed and activated the latest version of Brizy Free 2.1.5? If you temporary deactivate all external plugins (except Brizy Free and Pro) and activate a WP default theme, did you receive the same problem?

  Thanks!

  Best regards,
  Sandra

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  Leonel Ibarra

  • November 23, 2020 19:37

  This morning when I visited my website the problem had already been solved. Something must have been updated during the weekend that solved the problem.

   

  Thank you. 

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  Sandra Prunici

  • November 24, 2020 12:51

  Hi,

  Great to know this! Thank you for updating us regarding this problem.
  Stay safe and have a great day!

  Best regards,
  Sandra

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