Images not showing in Brizy Builder or when live

Robert Roche

• November 20, 2020 10:29

I have been having issues with Brizy lately across a few websites for differen't reasons. On this site images are not showing up on my site just when I go to add new ones? The originals show but went to create a page today and they are not working? 

 

https://hughoconnors.com/thanksgiving/

 

Any idea whats happening here?

 

Thanks,

Robbie

 

Thanks,

Robbie

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  Sandra Prunici

  • November 20, 2020 16:03
  • Edited

  Hi,

  Could you please give us more details regarding this problem? Do you have the latest updates for Brizy Free 2.1.5 and Brizy Pro 2.1.3? What hosting did you use? Are NameCheap your hosting provider? 
  If you temporary deactivate all external plugins (except Brizy Free and Pro) and activate a WP default theme, did you receive the same problem?

  Thanks!

  Best regards,
  Sandra

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  Robert Roche

  • November 23, 2020 09:09

  1. I have the latest version of Brizy Free and Pro with licence active

  2. Host is GoDaddy

  3. Domain is GoDaddy too but maybe outsourced to Namecheap (Not sure about this)

   

  Do you need login details?

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  Sandra Prunici

  • November 23, 2020 17:41

  Hi,

  Could you please check in the Settings -> General if the WordPress URL and the Site URL are set with HTTPS and are the same?

  Thanks!

  Best regards,
  Sandra

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  Robert Roche

  • November 23, 2020 17:43

  Yup, they are

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  Sandra Prunici

  • November 24, 2020 10:46

  Hi,

  Thank you for all these details. I created a private ticket on this request. You had to receive a notification regarding this on email. Could you send us in that private message the WP credentials to this site?

  Thanks!

   

  Best regards,
  Sandra

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