Can't change the text color

Julien Gosset

• November 21, 2020 15:15

Hello there! It seems I'm not able to change the color of the text.

I recorded a video of the issue: https://www.youtube.com/watch?v=oQJubhF2Hhk&feature=youtu.be 

I've already tried to refresh and switch from Google Chrome to Firefox to Microsoft Edge, the issue remains.
Maybe I did something wrong?

Julien

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• 

  Sandra Prunici

  • November 23, 2020 14:10

  Hi,

  What is the WP memory limit for your site? This problem can appear when the site isn't optimized. Therefore, could you please try to optimize the site using the basic steps?
  1 - Choose a quality hosting plan;
  2 - Keep updated your plugins, theme and WP;
  3 - Delete the plugins and themes you do not use anymore;
  4 - Add a clean cache plugin and run it;
  5 - Use an Image optimization plugin (we have an integration with ShortPixel, therefore we are recommending it);
  6 - Clean the media library from the images you don't use anymore and the first revisions from the pages and posts you know you will not need;
  7 - Optimize the database (WP Optimizer).

  Thanks!

  Best regards,
  Sandra

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  T.A. Barnhart

  • July 26, 2022 22:27

  for those who come here also unable to change text color, be sure you are in Desktop view. if you are editing for Mobile, you have far fewer formatting options. Desktop is the place to do the heavy lifting; switch to Mobile for device-specific tweaks.

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  Rob Dawson

  • May 09, 2023 02:05

  I had this exact same issue, so for anyone else who might run into this problem, mine was caused by ModSecurity blocking the update via admin-ajax.php on my server.  I had to whilelist the offending rule ID's and then it worked perfectly.

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