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Custom fonts failing to load in Maintenance Mode when using a child theme.

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6 comments

  • Sandra Prunici

    Hi,

    Yes, we had this problem but we already fixed it. Could you please check if you have the latest version of the Brizy Free 2.1.5 and Brizy Pro 2.1.3. Now all should work fine, see here. Could you please send us the URL link to your site?
    Thanks!

    Best regards,
    Sandra

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  • Dustin Sippel

    Thanks, that does seem to be working. 

    However, I'm now experiencing terrible performance when the site is in maintenance mode. It's take 15-20 seconds to load each page.

    The problem only seems to occur when you're logged in. If logged out and your IP is whitelisted it runs fine.

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  • Dustin Sippel

    To clarify my previous post: I've now tested across multiple sites and this does seem to be related to the latest version of Brizy Pro.

    When maintenance mode is enabled and you're logged in pages load extremely slowly. I was confused because once the page is cached it appears to load fine.

    I've observed this problem on 2.1.1 > 2.1.3 of Brizy Pro. On a site with maintenance mode activated running 2.0.7 there were no problems, once updated to 2.1.3 is started running slowly in maintenance mode: https://andrewhood.moddev.com.au/

     

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  • Sandra Prunici

    Hi,

    Could you please check if there isn't a plugin inconvenience? Therefore, could you please temporarily deactivate all external plugins (except Brizy Free and Pro) and activate a WP default theme? Did you encounter the same problem? Could you send us a screenshot with the console when you try to open a page and it takes long to open it? Does it show some problems/errors?

    Thanks!

    Best regards,
    Sandra

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  • Dustin Sippel

    Thanks for your help.

    Switching to 2020 theme and disabling all other plugins didn't solve the problem, but re-installing Birzy Pro seems to have fixed it.

    It's possible this was just something corrupted / cached. I'll keep monitoring and update this post if it re-occurs.

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  • Sandra Prunici

    Hi,

    Thank you for updating us regarding this issue. If ut will re-appear, please let us know.

    Stay safe and have a great day!

    Best regards,
    Sandra

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