Custom Domain configured website has for a week stopped showing correct design in windows browsers

Johnny Carlsson

• November 21, 2020 12:06
• Edited

I have a problem with a project in Brizy Cloud. For about a week, all design elements have stopped being displayed correctly on the web for jonnyinnovation.se. All Windows browsers give the same result. Only the text elements are now visible without the expected correct design element. It works neither in preview mode in the Brizy editor nor in published mode on a regular browser.
What has happened? Where is the cause of this problem? The link is created with the Brizy Custom Domain function and configured on my host at Oderland. It has worked excellently and shown proper design until just about a week ago. Please assist me with a solution.

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  Johnny Carlsson

  • November 21, 2020 23:28

  Hi,
  Suddenly, after a week without correctly formatted pages for jonnyinnovation.se, Saturday night everything works normally again without me doing anything. Is it Brizy support that after my above reported issue, has quickly delivered a solution?
  
  

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  Sandra Prunici

  • November 23, 2020 14:04

  Hi Johny,

  We didn't operate with some modification on your site but it is great to know that all is working fine! Here could be a problem with the connection or with the cache. It is hard to understand now what has the problem but if this problem will appear again, please inform us and we will happy to help you with this.

  Thanks!

  Best regards,
  Sandra

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