Volume change not possible

Jackie Pirron

• November 16, 2020 15:47

On my website the volume change in your audio block doesn't work, could you check if this is a general thing?

https://www.fluent-through-vienna.com/how-to-say-i-dont-understand/

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  Sandra Prunici

  • November 17, 2020 10:39

  Hi,

  Thank you for the URL link. I opened it and I found that the volume controller works fine there. See here, I made a screen video with audio. 

  Thanks!

  Best regards,
  Sandra

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  Jackie Pirron

  • November 17, 2020 16:28

  Ohhh dear... you are right apologies! Actually I tried changing it before playing (you wouldn't want it to start too loud right?)

  Are you able to adjust it before playing or is this a problem in my side?

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  Sandra Prunici

  • November 18, 2020 11:08

  Hi,

  Unfortunately, it isn't possible to adjust or change the volume for the Audio before playing the audio. You can adjust it only when it is already playing. By default, it is starting with the maximum volume of the player and after this, you can control it.

  Let us know if we can help you with something else.

  Best regards,
  Sandra

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  Jackie Pirron

  • November 18, 2020 17:52

  Thanks for confirming. Is there maybe a plan to change this in future? :)

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  Sandra Prunici

  • November 19, 2020 10:01

  Hi Jackie,

  Could you please give us more details regarding this? How do you want to have this option?

  Thanks!

  Best regards,
  Sandra

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