Woocommerce product rating

truffletou

• November 14, 2020 09:45

Hi, the woocommerce product 's rating is showing up as "s" instead of a star, is this how it is supposed to be??

 

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  Sandra Prunici

  • November 16, 2020 13:50

  Hi,

  Could you please check if you have the latest versions for Brizy Free 2.1.5 and Brizy Pro 2.1.3? If you temporary deactivate all external plugins (except Brizy Free, Brizy Pro and WooCommerce) and activate a WP default theme, did you receive the same problem?

  Thanks!

  Best regards,
  Sandra

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  truffletou

  • November 16, 2020 14:11

  hi yes ive the latest versions. i temporary deactivated the other external plugins and switched to a default theme, but the "star" is still appearing as an "s" instead

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  Sandra Prunici

  • November 17, 2020 10:13
  • Edited

  Hi,

  How did you set the rating to the products? Did you use the Rating element from Brizy? Or did you use a Rating option from WooCommerce or an external plugin for giving you the ability to set the rating for the products?

  Thanks!

  Best regards,
  Sandra

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  truffletou

  • November 23, 2020 10:04

  Hi,

   

  I am using the Review element from Brizy. Its used for Template for single product

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  Sandra Prunici

  • November 24, 2020 08:50

  Hi,

  I tried to reproduce the problem you found but all seems to work fine. See here. At the moment we release some updates for Brizy Free and Pro, therefore, could you please check if you have our latest versions? At the moment, we have the 2.1.5 version for Brizy Free and the 2.1.3 for Brizy Pro.
  Also, is this problem happen only in the editor or in the preview too? What browser did you use? Could you try the Chrome browser?
  Thanks!

  Best regards,
  Sandra

   

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  truffletou

  • November 28, 2020 01:31

  Hi ,

  Thanks for your reply, i think maybe its due to my theme (ive tried Astra free and Page Builder Framework theme), may I know what theme were you using that the rating stars are showing up fine? 

  Thanks

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  Sandra Prunici

  • November 30, 2020 10:39

  Hi,

  At the moment, I'm using the Blocksy theme and all seem to display fine. 
  Thank you for reporting this inconvenience, I could reproduce it on the Astra theme and already informed our team regarding this inconvenience!

  Thanks!

  Best regards,
  Sandra

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