I have Pro but Brizy Cloud doesn't show pro elements

Edel Gonzalez

• November 18, 2020 17:31

I have Pro but Brizy Cloud doesn't show pro elements!

My email account is edelgzlez ([at]) gmail.com

 

Thanks!

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  Sandra Prunici

  • November 19, 2020 09:51

  Hi Edel,

  Could you please check if you are logged in Brizy Cloud with the account where you have the Brizy Pro?

  Thanks!

  Best regards,
  Sandra

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  Edel Gonzalez

  • November 19, 2020 13:00

  Yes!

  I'm logged in with that account which I have Pro, Sandra.

  Thanks a lot for your help,
  Edel.

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  Sandra Prunici

  • November 20, 2020 08:04

  Hi Edel,

  We checked your account and found that your license is expired and the recurring is cancelled (you cancelled the automation billing for the renew the license). For this reason, you don't have more access to the Pro features. If you want to continue to have the access to Pro features and all Brizy updates, you can buy a new Brizy Pro license.

  Best regards,
  Sandra

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  Vesna Longton

  • June 28, 2024 06:23

  Hi, I create website in Brizy on Mailcheap. I have a pro version, but id doesn`t show text element and ecommerce. I have generate press as an active theme, but I am building something custom.

  Please advice

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  KC George

  • June 28, 2024 09:35

  Hello Vesna,

  When you say you create a website in Brizy on Mailcheap, do you mean https://www.mailcheap.co/? If not, kindly describe what Mailcheap is.

  You have mentioned that Brizy doesn`t show text element and ecommerce. Can you share a screenshot and describe the issue in more detail? If possible, do a screen recording to demonstrate the issue.

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