Problem with the "tabs"-element in wordpress

Stefan Gerstner

• November 18, 2020 17:20

Hello,

I have a problem with the tabs element in wordpress.

I have inserted a picture gallery with 6 photos in each tab. Display in the Brizy editor for PC, tablet and mobile is okay. Display "live" on the PC okay.

However, as soon as I select another tab on the tablet or smartphone, the display is incorrect (see screenshot).

If I turn the tablet or smartphone briefly by 90 degrees, the tab (all 6 photos) is displayed correctly.

I would be happy if someone could take a look at it.

Here is the URL to the website: www.autosattlerei-koch.de/wp/arbeiten.

The latest versions of Brizy and Brizy Pro are installed.

Thanks and Regards Stefan

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  Sandra Prunici

  • November 19, 2020 09:20

  Hi,

  Could you please temporarily deactivate all external plugins (except Brizy Free and Pro) and activate a WP default theme? I suppose that there can be a problem with the Autoptimize plugin. See here. Could you please delete the cache and check the Autoptimize settings?

  Thanks!

  Best regards,
  Sandra

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  Stefan Gerstner

  • November 19, 2020 15:51

  Hello Sandra,
  Thank you for the fast answer.

  I have made all the suggested changes, but unfortunately nothing changes. The problem persists.

  I also created a whole new page (without the other plugins). (https://autosattlerei-koch.de/wp/test)
  - Inserted an empty column
  - The tab element was inserted there
  - Then inserted a gallery with the gallery element in tab 1
  - Set the number of columns to 4 and insert 4 photos.
  - The entire tab 1 (with content) is duplicated

  The same error occurs here.

  I also created a test page on a Wordpress installation at another hoster. Here, too, exactly the same problem. The opened tab is displayed correctly. However, if another tab is to be opened, the display will be incorrect.

  Then I didn't fill a tab with photos, but with text. Now I can easily jump back and forth between the tabs. The display is correct.

  So it seems reasonable to assume that the problem only occurs when the tabs are filled with photos (gallery).

  And as already written - the problem only occurs on mobile devices (tablet or smartphone). Not on the desktop.

  Greetings, Stefan

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  Sandra Prunici

  • November 20, 2020 08:06

  Hi,

  Thank you for all these details! I could reproduce the problem you encounter. Therefore, I created an internal issue and send it to our team to investigate and find a solution for it. I'm sorry for this inconvenience.

  Best regards,
  Sandra

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  Stefan Gerstner

  • November 20, 2020 20:55

  Thank you Sandra. Glad you're looking at this.

  Brizy is just great and I'm looking forward to further development.

  Stefan

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  Sandra Prunici

  • November 23, 2020 10:46

  Hi,

  Thank you too!
  Stay safe and have a great day!

  Best regards,
  Sandra

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  Sandra Prunici

  • February 16, 2021 17:14

  Hi,

  I want to inform you that our developers solved this problem and now all should work fine. Could you please make sure that you have the latest Brizy Free 2.2.8 and Brizy Pro 2.2.4? And then, please check if all is working fine now.

  Thank you!

  Best regards,
  Sandra

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