I keep getting "this page has not been created yet" when I hit preview on the cloud editor

Linda MacDonald

• November 17, 2020 12:24

Hey there folks :)

 

was playing around with the cloud editor, but cannot preview - everytime I get the message "this page has not been created yet" so I hit publish and still nothing...is there a trick to it?

 

thanks in advance

Linda

0

• 

  Sandra Prunici

  • November 18, 2020 09:39

  Hi Linda,

  If you receive this problem https://jmp.sh/9J56aky this means that the page is saved in the Drafts. Therefore you have to go to this page and "Publish" it and after this to "Update" it. See here. After this, please delete the browser cache and try again to display the site.
  If you will still receive this message, please send us the URL link of the project and we will check it.

  Thanks!

  Best regards,
  Sandra

  0
• 

  Paul Coates

  • August 01, 2021 13:20

  https://kiwi7384158.brizy.site/

  This is my site, and you can see that there is content and it is published.

  I have also created a Loom video about this, (https://www.loom.com/share/89b3b2b93a134a6ba406823adb9b9865)

  Brizy cloud is almost outstanding, but with issues like this it will not get the popularity that it has the potential to have.

  Paul

   

  0
• 

  Doina P

  • August 02, 2021 10:55

  Hello Paul,

  Thank you very much for your message!

  We appreciate your support for Brizy and we are happy you like it! Regarding the problem you have, we tried to reproduce it and it did not work. Here see this video: https://jumpshare.com/v/O4QWp2NIEpZOouohsUJJ . As you can see everything is working right. Try to clear cache and open up the page in incognito. I hope this helps! If you have any other questions or encounter some difficulties, please feel free to ask!

  Have a nice day and best regards,

  Doina

  0
• 

  Paul Coates

  • August 03, 2021 20:26

  Thank you for your rapid response. I have been working with this again today and find that there is a connection between what I saw and clearing the cache much more frequently than I have been doing. Whilst I am building the sites, I am clearing the cache every 30 minutes or so. This seems to prevent the problem. It is possible that this is too frequent, and will experiment with how often it is required. Thank you once again. Paul 

  0
• 

  Doina P

  • August 04, 2021 07:21

  Hello Paul,

  Thank you for your message!

  We are happy that this helped and now everything is working right! Once again, if you have any questions or encounter some problems, please feel free to ask! We are happy to help!:)

  Have a nice day and best regards,

  Doina

   

  0

Please sign in to leave a comment.