400 Bad Request when editing site

Ed Domingo

• November 11, 2020 17:05

Our client is attempting to edit his website, but is getting a 400 Bad Request error.

I see there are also some similar posts but no clear resolution.

What do you recommend?

This is for Brizy.cloud. Main account is billingsupport@zerozendesign.com

Pokemoto Project folder, pokemoto.com website. (https://pokemoto.brizy.site/)

Thanks,

Ed

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  Sandra Prunici

  • November 12, 2020 11:09

  Hi Ed,

  Did you receive this error when you try to edit the project or when you preview the site? I opened the URL you send us and all seems to work perfectly. See here.

  Thanks!

  Best regards,
  Sandra

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  Ed Domingo

  • November 13, 2020 13:36

  When editing the project. And only for one of the accounts: georgia@pokemoto.com

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  Sandra Prunici

  • November 13, 2020 17:02

  Hi,

  Thank you for these details. I send all of them to our developers and they will investigate this problem and will solve it. When I will receive some notification from them, I will inform you too.

  Thanks!

  Best regards,
  Sandra

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  Sandra Prunici

  • November 18, 2020 10:15

  Hi,

  We already fixed this problem on your team member account. Could you please ask him to delete the browser cache and check if all is working fine?

  Thanks!

  Best regards,
  Sandra

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