Brizy Pro Update crashing my site

Eli Miskin

• November 10, 2020 23:45

Brizy Pro Update crashing my site. Can you tell me when this is going to be fixed? ..... again.

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  Java Jiver

  • November 11, 2020 14:04

  I concur - the latest update 2.1.1 crashed all our sites also.  We had to revert the update.

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  Sandra Prunici

  • November 11, 2020 14:15

  Hi there,

  We already fixed this problem on our last Brizy update. Could you please update the Brizy Free 2.1.3 and Brizy Pro 2.1.1?
  Thanks!

  Best regards,
  Sandra

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  Mendez Holliday

  • November 11, 2020 19:20

  Fatal error: Uncaught Error: Class 'Brizy_Shortcode_AbstractShortcode' not found : FIXED
  This video should help you guys fix your site and gain access to your WP ADMIN
  The good stuff starts @ 2 minutes in.
  Good Luck,
  MH

  https://youtu.be/9XtdV3eJj7Y

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  Gail Walker

  • July 21, 2021 02:13

  My site crashed with the new update today. 

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  Denis B

  • July 21, 2021 10:31

  Hi Gail,

  We are sorry for this inconvenience.

  If you are able to access dashboard, please, do next: update Brizy FREE to latest version - 2.3.3. Latest PRO version will be available for download in your account within a few hours. Right now you can update Brizy PRO in your WP dashboard in Plugins area: View screenshot. In case, if you do not see update notification, please, go Dashboard > Updates, click "Check again" and then you should be able to update Brizy PRO: View screenshot.

  In case, if you are not able to login in your WP dashboard, please, do next:

  1. Log into your cPanel or connect via FTP account and delete the Brizy FREE version.
  2. You will have access to the WordPress dashboard; 
  3. Download the FREE version from the WordPress repository. Activate the FREE version and then update the PRO version.

  Latest versions at this moment:

  • Brizy FREE - 2.3.3
  • Brizy PRO - 2.3.1

  Please, let me know if everything works correctly after updating both FREE and PRO plugins.
  
  I want to apologize one more time for this inconvenience. Thank you for your understanding and patience, we highly appreciate that! Let me know if everything will work correctly after update.
  
  Best regards,
  Denis.

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