Suddenly Several Text Entries are not showing on live page while showing on builder

Eman Elkoshairy

• November 09, 2020 16:43

I am using Custom css to style different text components. They were working normally and recently the text is not showing. 

For example on this page: 
https://www.noonmahali.com/en-uae-benefits

Text shows on the builder normally, 

 

but for the live page rendering it is blank:

 

Any idea what could be the issue, because a few days back the page was rendering normally. 

Thanks

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  Sandra Prunici

  • November 10, 2020 08:31

  Hi,

  Could you please describe how did you add and customize these texts? We want to follow all the steps you have done for being able to reproduce the same problem.
  Also, could you please check if you have the latest versions for Brizy Free 2.1.0 and Brizy Pro 2.1.0?

  Thanks!

  Best regards,
  Sandra

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  Eman Elkoshairy

  • November 10, 2020 09:11

  Hi Sandra, 
  I am using brizy cloud, how can I check what version I am using? 
  
  Also I can't point out the steps this was developed months ago and it was working perfectly, problem appeared a few days ago. I think something has changed in your generated CSS that is causing this issue. because I also found some text elements turn white, I had to fix my custom css to override new brizy style for span for example. but I was not able to fix the text on this page though. and on the builder it shows perfectly the problem only happens after rendering. 

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  Sandra Prunici

  • November 11, 2020 08:43

  Hi Eman,

  I'm sorry for asking you to check the version of Brizy Free and Pro, I didn't notice that you reported this problem on Brizy Cloud. I checked now the site and I found that all is displaying fine, see here. Did you changed something or this is a temporary solution you found? If so, could you please create a test page and recreate there the issue? We want to check it.

  Thanks!

  Best regards,
  Sandra

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