Shortcode broken - text missing in column

Paul Hildmann

• November 09, 2020 13:46

I have a payment page with 2 columns.  The first column has images and text.  The second column has a WP short code for a WPpaymentform Pro form.  The text is missing from column 1 and some of the form options are missing (just the test) but the boxes are there are select-able.  They were working prior to the latest Brizy Pro update.

https://elementor.creativethoughtsmarketing.com/payments/  (staging site)

 

 

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  Sandra Prunici

  • November 10, 2020 08:03

  Hi Paul,

  Yes, we know about this problem and our developers already solved it and the fix will be released in the next Brizy update. At the moment, I can't say when we will release it, but we will strive to do this as soon as possible.

  Best regards,
  Sandra

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  Paul Hildmann

  • November 11, 2020 13:47

  Sandra,

  Good news is the text is back.  Bad news is all my icons display very small on the live page but look just fine in the Brizy editor.  Another problem is a few the live site pages display full screen with text to the left.  They look fine in the editor.

  When I updated Brizy & Brizy Pro everything looked as it should so I migrated my staging site to my live site.  (https://paulhildmann.com).  Once migrated it looked as it should.  I opened the site with the Brizy editor to reset the links, saved each page and exited the editor... Bingo, my site looks terrible.

  I can not install the backup because the backup has the wrong links....

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  Sandra Prunici

  • November 12, 2020 08:07

  Hi Paul,

  I opened the URL link you send us and I notice that the site looks in such away. Could you please send us a screenshot with how is displayed this page on the editor mode?
  Do you have the latest versions of Brizy Free 2.1.3 and Brizy Pro 2.1.1?

  Thanks!

  Best regards,
  Sandra

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  Paul Hildmann

  • November 12, 2020 14:28

  Sandra,

  Thanks for getting back to me.  I've updated Brizy to version 2.1.4 and Brizy Pro to version 2.1.2.  The icons returned to the correct sizes, the pages are not full width anymore and all the text is back in place once again.  All is well.  Now that it's correct, I can backup the site.

  Thanks for your help!

  Paul

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  Sandra Prunici

  • November 13, 2020 11:18

  Hi Paul,

  Great! Thank you for updating us regarding this issue.
  Let us know if we can help you with something else.

  Best regards,
  Sandra

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