WP update all data lost

Christian Gruetzmacher

• November 13, 2020 10:19

Hello

 

When WP prompted me to update to the latest version 5.5.3 I did.

 

then got an error prompting both on WP login and on my website saying error needs debugging

Couldn't get into WP anymore.

 

Went to my host page / hostinger and upodated WP to latest version from there.

this worked and I could re access WP dashboard again. But all my Pages / website content is gone.

CAN I RETREIVE AND HOW???

 

thanks

Christian

 

 

 

 

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  Alex

  • November 13, 2020 16:34

  Hi Christian, 

  Were your pages created with Brizy? Can you please confirm you have this issue with the latest Brizy version - Free 2.1.4 and PRO 2.1.2?

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  Christian Gruetzmacher

  • November 13, 2020 18:45

  Resolved, via backup from host.
  Thanks

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  Christian Gruetzmacher

  • November 13, 2020 18:45

  Problem occurred with Pro.
  X

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  Alex

  • November 16, 2020 12:46

  Hi,

  the problem is not solved because it means that you now have an old version of Brizy PRO. Please confirm you have this error when trying to update the plugins to Free 2.1.5 and PRO 2.1.3.  

  There was a problem in Brizy 2.1.1 but it was fixed quickly so if you update Brizy now you shouldn't have any problems.

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