Site error "Fatal error"

Chad Rupp

• November 12, 2020 17:25

Hello!

My website www.laurahernandezdesign.com is not loading. Also, I'm unable to make any update because I can't get into my website admin as well.

Appreciate any help ASAP!
Thanks!

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  Chad Rupp

  • November 12, 2020 17:43

  Also, how can I access through FTP and how to delete and reinstall?

   

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  Sandra Prunici

  • November 13, 2020 12:25

  Hi Chad,

  We can help you with installing the new versions of the Brizy Free and Brizy Pro in your site. I created a private ticket on this request. You had to receive a notification regarding this on email. Could you send to us in that private message the WordPress and FTP credentials or CPanel credentials to this site?

  Thanks!

   

  Best regards,
  Sandra

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