PHP Fatal Error

Kyle Backer

• November 11, 2020 14:44

We are receiving a critical error on our website due to the brizy plugin.

Got error 'PHP message: PHP Fatal error:  Class 'Brizy_Shortcode_AbstractShortcode' not found in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/brizy-pro/shortcode/post-navigation.php on line 3\n'

What should be done to resolve this?

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  Alex

  • November 11, 2020 15:35

  Hi,

  We released an update two hours ago that should fix these issues. Please update the plugins to the latest versions: Free - 2.1.3 and PRO 2.1.1 and let us know if everything works as it should. Sorry for the created inconvenience.

  btw: if you can't update the plugin from the dashboard try to delete it and then re-install the plugin by uploading it on the WordPress dashboard or through FTP.

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  Adam Newbold

  • November 11, 2020 18:24

  I am having this same "fatal error" and cannot access the WP dashboard. Can you please advise how to update the plugin manually? If I delete the plugin will it also delete my whole site built with Brizy? Thanks for your help.

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  Mendez Holliday

  • November 11, 2020 19:15

  Fatal error: Uncaught Error: Class 'Brizy_Shortcode_AbstractShortcode' not found : FIXED
  This video should help you guys fix your site and gain access to your WP ADMIN
  The good stuff starts @ 2 minutes in.
  Good Luck,
  MH

  https://youtu.be/9XtdV3eJj7Y

   

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  Alex

  • November 12, 2020 14:51
  • Edited

  Hi Adam,

  all configurations are stored in the database so if you delete the plugin and then install it again you lose nothing. This article should help you: https://www.wpbeginner.com/beginners-guide/how-to-manually-update-wordpress-plugins-via-ftp/

  BTW: @Mendez Holliday shared a video with his experience that could also help you. Thanks @Mendez Holliday for involvement.

   

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