Error thrown Class 'Brizy_Shortcode_AbstractShortcode' not found

Tiffany M

• November 11, 2020 11:59

Hi,

 

My Brizy Pro is set to Auto Update. I think it auto updated and now it is throwing errors:

1. First Website

Error thrown

Class 'Brizy_Shortcode_AbstractShortcode' not found

I am unable to access the dashboard and no email was sent to the admin email address.

 

2. 2nd Website

it site shows a critical error. and the system sent me a link to the recovery mode so I was able to deactivate Brizy Pro. The error goes away once the Brizy pro plugin is deactivated, then immediately re-appears once activated

Now, I won't be able to use the Pro features for both sites.

 

It seems it only appears on the wp-login.php pages. then the frontend shows a blank white page.

 

 

Please help me resolve these problems.

 

Thanks in advance for your help.

 

Regards, 

Tiffany

 

 

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  Alex

  • November 11, 2020 15:30

  Hi Tiffany,

  We released an update two hours ago that should fix these issues. Please update the plugins to the latest versions: Free - 2.1.3 and PRO 2.1.1 and let us know if everything works as it should. Sorry for the created inconvenience.

  btw: if you can't update the plugin from the dashboard try to delete it and then re-install the plugin by uploading it on the WordPress dashboard or through FTP.

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