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SSL and domain

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5 comments

  • Alex

    Hi,

    1) SSL only applies if both records are set up correctly and are marked with green. Looks like you didn't create an A record or set it up incorrectly. Can you please confirm that you have completed these steps: https://support.brizy.io/hc/en-us/articles/360041764052-Custom-domain-A-Record-Redirect- ? Also, please send us a screenshot we can see it.

     

    2) Yes, you can modify the current header or remove it and create a new one from the scratch. This discussion could help you create a transparent header: https://support.brizy.io/hc/en-us/community/posts/360059780711-How-to-make-header-transparent

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  • Web Alive

    Thanks.

     

    Below is the Screenshot of GoDaddy account for query 1. Also, is there an option for maintenance mode or coming soon while work is going on in back ground

     

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  • Web Alive

    Hi, we're awaiting your response. 

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  • Alex

    Hi,

    it looks like you did everything right. If you've waited 48 hours(which has already happened) and your Brizy custom domain publishing screens show "Not found", get in touch with the company you've purchased the domain from and tell them they need to help you connect custom DNS on your domain because you've made the changes and something must not work as it should on their side.

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  • Alex

    update: Looks like Godaddy doesn't recognize the custom domain in an A record. Try adding @ instead of the domain name, and that should fix the problem: https://jumpshare.com/v/KH80h7MRDjtKoTTosbE6

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