My site just crashed, and it seems to have something to do with the new Brizy update to 2.1.2

Amanda Collins

• November 10, 2020 23:05

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  Amanda Collins

  • November 10, 2020 23:06

  Please help!! Both of my sites are down. This looks very bad for my business. I should not have to worry that my site will crash every time the Brizy plugin auto-updates!

  https://www.greenemslibrary.org

  https://www.accessbooksbayarea.org

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  Claudia Leslie

  • November 11, 2020 13:10

  I got the same today. Your sites look ok now - how did you fix?

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  Java Jiver

  • November 11, 2020 14:06

  All our sites went down also. Disable the pro plugin or restore the last backup.  

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  Sandra Prunici

  • November 11, 2020 14:15
  • Edited

  Hi there,

  We already fixed this problem on our last Brizy update. Could you please update the Brizy Free 2.1.3 and Brizy Pro 2.1.1?
  Thanks!

  Best regards,
  Sandra

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  Claudia Leslie

  • November 11, 2020 14:16

  Yes I did that now - I saw the new updates there earlier. Thanks

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  Amanda Collins

  • November 11, 2020 18:05

  @Claudia I restored my sites to a backup prior to the update.

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  Amanda Collins

  • November 11, 2020 18:12

  @Sandra I tried doing as you said and updated both Brizy Free to 2.1.3 and Brizy Pro to 2.1.1, and now the back end worked, but the front end was still down. So I restored to the earlier backup again, and now everything works. 

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  Amanda Collins

  • November 11, 2020 18:14

  

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  Mendez Holliday

  • November 11, 2020 19:20

  Fatal error: Uncaught Error: Class 'Brizy_Shortcode_AbstractShortcode' not found : FIXED
  This video should help you guys fix your site and gain access to your WP ADMIN
  The good stuff starts @ 2 minutes in.
  Good Luck,
  MH

  https://youtu.be/9XtdV3eJj7Y

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  Sandra Prunici

  • November 12, 2020 08:40

  Hi there,

  Thank you all for the messages and confirmations.

  @Amanda Collins, Could you please check again the site? From the screenshot you send us, the problem is in some request the server can't read or interpret. Could you please update us regarding how is working now your site and especially the Brizy pages?

  Thanks!

  Best regards,
  Sandra

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