Broken Site

Alan Petrovic

• November 04, 2020 22:39

Hi,

 

So with no interference for last few days on the site, now when I load it on the mobile and in the chrome it looks completely broken. Images aren't loaded in the right size/format, header is messed up, actually everything looks broken.

Not sure is it theme or brizy?

All of the pages are posted and updated, and in my brizy builder they look good.

Any help would be much appreciated.

Thanks,

Alan

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  Sandra Prunici

  • November 05, 2020 13:14

  Hi Alan,

  Could you please send us the URL link of a page where you encounter this problem? If you don't want to make it public, let us know and we will delete it before approving your message. Did you receive this problem on all pages or on some specific pages? What are these pages? How did you create them?
  Also, could you please check if you have activated both Brizy Free and Pro plugins? Are they updated to the latest versions? Brizy Fre 2.0.16 and Brizy Pro 2.0.9? If you temporary deactivate all external plugins (except Brizy Free and Pro) and activate a WP default theme, did you receive the same problem?

  Thanks!

  Best regards,
  Sandra

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  Alan Petrovic

  • November 06, 2020 11:42

  Hi Sandra,

   

  Thanks for the quick reply.

  After updating the latest version of Brizy in the next 5 minutes all became normal again.

  Appreciate quick and efficient support. Stay well.

   

  Many thanks,

  Alan

   

   

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  Sandra Prunici

  • November 06, 2020 15:24

  Hi Alan,

  Thank you too! Great to know that all is working fine now!
  Let us know if we can help you with something else.

  Best regards,
  Sandra

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