iPad Landscape doesn't show image correctly

Gregory Varghese

• November 03, 2020 03:02

 

Hi!

I'm running into a weird issue with iPad on landscape with the hero image. On desktop, it looks perfect as you can see at https://ravolt.us/. It also looks good on mobile and tablet portrait, but iPad landscape, it only shows part of the image for some reason: 

 

How would I be able to fix this?

Thanks!

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  Sandra Prunici

  • November 03, 2020 14:15

  Hi Gregory,

  This inconvenience is happening because the block is set with Parallax: Fixed. In such a way is working the fixed parallax on the landscape tablets because this is the way is build with the touch interface. I'm sorry for this inconvenience.
  To fix it, I suggest deactivating the parallax.

  Thanks!

  Best regards,
  Sandra

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  Gregory Varghese

  • November 10, 2020 15:56

  Hi Sandra,

  I disabled it for the time being. Would it be possible to get a fix added for a future version? The creative team really wanted the parallax effect for the header. 

  Best regards,

  Greg

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  Sandra Prunici

  • November 11, 2020 10:53

  Hi,
  
  We are investigating this inconvenience but at the moment we are very busy with other important features and options and updates and I can't say when we will have an improvement for this.
  Thanks!

  Best regards,
  Sandra

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  Joshua Taylor

  • January 09, 2022 15:57

  Hello Sandra,

  Has there been any development on this issue, I am experiencing the same issue

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  Permanently deleted user

  • January 10, 2022 15:24

  Hi Joshua,

  Thank you for contacting us.

  Sorry, we could not reproduce this issue. Could you, please, check if you are using the latest versions of Brizy Free 2.3.25 and Brizy Pro 2.3.18? Could you please temporarily activate a WP default theme and check if this issue still persists. Also, please send the URL of your website.

  Best regards, Nelea.

   

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