Incorrect block background on mobile phones?

clmzdkgdlrahugflciqyqcdvvnln

• November 02, 2020 22:55

Hi there

I have set the background color as green and it shows fine on desktops. See here: https://snipboard.io/vVaMFo.jpg

However, on mobiles, it shows a different color background - https://snipboard.io/GlWKSr.jpg 

It is happening for several blocks. 
I have already cleared the cache etc.

Any help will be appreciated.

Thanks.

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  Sandra Prunici

  • November 03, 2020 13:56

  Hi,

  Could you please go to the editor mode for mobile devices and check there https://jmp.sh/PZgbu43, if the overlay of the block is set with black? https://jmp.sh/BrmeiCP If there the overlay of the block is set with another colour but in preview you see black, could you please send us the screenshot of the editor mode of mobile mode?
  Thanks!

  Best regards,
  Sandra

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  clmzdkgdlrahugflciqyqcdvvnln

  • November 03, 2020 20:08

  Hi

  Okay, somehow that is set to black and with a different background image. Does that mean that for every block I have to design two times? First for desktops and then repeat that background image and color again in black? 

  My expectation would be that whatever bg color and bg image I set for desktop, should be automatically taken by the mobile layout.

  Please let me know if I misunderstood?

  Thanks

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  Sandra Prunici

  • November 04, 2020 12:29

  Hi,

  I suppose that you used a pre-defined block from Kit 1 because here can appear this inconvenience, we know about this. In Kit 2 and Layouts, this inconvenience doesn't happen and if you change on the desktop mode the background image, in the tablet and mobile mode it is changing too.

  Best regards,
  Sandra

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  clmzdkgdlrahugflciqyqcdvvnln

  • November 04, 2020 18:30

  How do I access kit-2, please?

  Sorry, I am new to Brizy.

  Thanks.

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  Sandra Prunici

  • November 05, 2020 10:01

  Hi,

  It's ok, don't worry, I'm here to help you. When you try to add a new block, in the top left corner you can see the "Blocks" option where you can find a dropdown from where you can find the Kit 1 and Kit 2. See here.

  Best regards,
  Sandra

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