Max Mega Menu disappears

Florian Meissner

• November 02, 2020 12:53

I built a menu with the plugin Max Mega Menu and added the shortcode to my header on every page.

However, if I go on subpages, the menu doesn't load, the menu is only visible on the home page, even though I added it the same way (shortcode in [...]).

Why is that, and how can I solve that issue?

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  Sandra Prunici

  • November 03, 2020 10:46

  Hi,

  Could you please send us a screenshot of the editor mode of the page where the shortcode isn't displaying and the URL link of the same page? We want to check this problem.
  If you encounter this problem on the WordPress, could you please check if you have the latest versions of Brizy Free 2.0.16 and Brizy Pro 2.0.8?

  Thanks!

  Best regards,
  Sandra

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  Florian Meissner

  • November 03, 2020 11:53

  Hi Sandra,

  attached is a screenshot from the frontend and the editor mode. This happens randomly on different pages, which is the weird thing.

  The domain is www.expomobil.de, it mostly disappears for expomobil.de/nachhaltigkeit/, expomobil.de/impressum/, and expomobil.de/datenschutz/.

   

  

  

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  Sandra Prunici

  • November 04, 2020 09:20
  • Edited

  Hi,

  I checked the pages you indicate us but I found on all of them, the menu. See here, here, here and here you can see a mini video with other pages where I could find the menu and all are displaying fine.
  Could you please clean the browser cache or to check the site on the incognito browser?
  Thanks!

  Best regards,
  Sandra

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