Embed Element Bug

JiaLin Chov

• November 06, 2020 12:19

Hi,

One user (jlcx@vnr.de) can't use the Embed Element properly. She has the Manager-Role so permissions can't be the issue. It looks like this and can't be edited:

 

What's the issue here?

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  Sandra Prunici

  • November 06, 2020 16:23

  Hi David,

  The jlcx@vnr.de user hasn't validated the account and for this reason, he can't add the embed code. Now, we validated manually the account and all should work fine. Could you please ask him to make a refresh, log-out and then log-in again and check if all is working fine?

  Thanks!

  Best regards,
  Sandra

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