Background image disappears in mobile view + right click issues

Zoltan Kemenes

• November 05, 2020 22:49

Hello there,

Since the last Brizy update, each time I create a new block, the background image simple disappears in mobile view. Blocks created before the update seems to be intact.

As far as right mouse click is concerned, the copy / paste / paste stlyes, etc. options are not appearing for newly created blocks.

I cleared cache and I tried different browsers, but no success so far.

Please let me know if there is a solution to these issues.

Best regards,

Zoltán

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  Sandra Prunici

  • November 06, 2020 13:50

  Hi, Zoltan,

  Unfortunately, I couldn't reproduce the problems you report. As you can see here, the background image doesn't disappear from the mobile mode. Also, I notice that the Copy/Paste/Paste styles etc. from Right Mouse click the same doesn't disappear. See here. Could you please check if you have the latest versions of Brizy Free 2.1.0 and Brizy Pro 2.1.0? Also, if you temporary deactivate all external plugins (except Brizy Free and Pro) and activate a WP default theme, did you receive the same problems?

  Thanks!

  Best regards,
  Sandra

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  Zoltan Kemenes

  • November 06, 2020 13:59

  Hi Sandra!

  Yes, I have the latest version installed and all plugins are deactivated. I can manually include the image in the mobile mode, so that's not a real issue. On the other hand, please kindly take note that the copy/paste/paste styles failure issue has been reported by other members in the Brizy Community on Facebook, including Chris Bernecker as well. 

  I always use the Astra theme, with which I never had any real issues.

  Best regards,
  Zoltán  

   

   

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  Natalia Chitoroaga

  • November 09, 2020 09:05

  Hi Zoltan,

  Thank you for your message

  1. Regarding the background image - we can look directly in your dashboard to check what happened. If you want, send us your credentials to our private channel, and we will take a look.

  2. Regarding copy/paste styles - yes, it seems there is a problem with this option. An internal issue is already created, I will add this post to our dashboard. As soon as we will have a notification regarding this fix, we will let you know.

  Thank you very much for your patience.

   

  Regards, Natalia

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  Zoltan Kemenes

  • November 09, 2020 21:30

  Hi Natalia, 

  1 - the background image issue seems to be resolved since I purged cache from the browsers I work with. This was not a big deal, since I can add a background image manually in mobile view as well.

  2 - Please keep me updated as soon as you have the solution for this specific issue. 

  Thanks for you help.

  Best regards,
  Zoltán 

   

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