Brizy Wordpress comments are not working

Amir Abdelmasih Zaky

• November 05, 2020 21:41

Hi, I have added two sections for comments under the article but I can only see one, the one for Facebook.

The other comments section for WordPress is not there, check that here https://boringbooks.net/2020/11/mccrum-pilgrim-progress.html

Also, I have a question, when someone comments via Facebook where can I see comments? in my dashboard or somewhere different? 

Thank you

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  Sandra Prunici

  • November 06, 2020 13:21

  Hi Amir,

  Could you please check if you activate the "Allow comments" of the page you want to insert the WordPress Comments? See here.

  "When someone comments via Facebook where can I see comments? in my dashboard or somewhere different?" If someone will comment on Facebook, this comment you will not see in the WordPress dashboard. The Facebook Comments offer users the possibility to comment on the page using their Facebook account. After this, you can found the Facebook profile of the users who comment on your page.

  Thanks!

  Best regards,
  Sandra

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  Amir Abdelmasih Zaky

  • November 06, 2020 18:01

  Hello Sandra,
  
  Thank you for your response. 
  
  The same article that I shared earlier has comments enabled but no comments on its page. 
  Here is the link again https://boringbooks.net/2020/11/mccrum-pilgrim-progress.html
  
  Regards

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  Sandra Prunici

  • November 09, 2020 10:12

  Hi,

  I checked again both pages and I find there the Facebook Comment block. See here. Did you want to display the WordPress comment block? Could you please add it and inform us when you did it and on what page? We want to check this.

  Thanks!

  Best regards,
  Sandra

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  Amir Abdelmasih Zaky

  • November 09, 2020 16:21

  Hi,
  
  The WordPress block is added above the Facebook comments section already but on the article page, it is not appearing. 
  
  
  

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  Sandra Prunici

  • November 10, 2020 08:22

  Hi,

  I created a private ticket on this request. You had to receive a notification regarding this on email. Could you send to us in that private message the WP credentials to this site?

  Thanks!

   

  Best regards,
  Sandra

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  Georgios Katomeris

  • August 10, 2022 13:17
  • Edited

  Hello! I have the same problem! FB comment block works, but the WordPress comment block won't appear. I've already enabled allow comments etc. Also works on post pages and not on other site pages even if comments are allowed. thanks for your help in advance!  

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  KC George

  • August 10, 2022 15:38

  Hi George,

  I have added the WordPress comment to a Brizy page and it seems to work fine at my end. Please see my test page here. https://kctest.online/worpress-comment

  Please open one of your pages in Gutenberg and on the sidebar under 'Discussion' please check if you have enabled comments by clicking on 'Allow Comments'

  

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