Skip to main content

Cannot sinc site on github

Comments

23 comments

  • Sandra Prunici

    Hi,

    On what hosting did you want to connect your Brizy Cloud project? Netlify, Fast.io, Vercel or Render? Did you follow all the steps of connecting the site with your account? Did you have a GitHub account? 
    If you have done all of these steps and you still can't sync the site on the GitHub, could you please send us the URL of the project you receive this inconvenience (for example, raspberry12345.brizy.site)?

    Thanks!

    Best regards,
    Sandra

    0
  • Dani Pratikno

    Hi Sandra,

    I Have the same problem, I just connecting using vercel, vercel and GitHub connecting successfully but my GitHub repository is empty

    my project: https://starryid.brizy.site/

    regards 

    Dani

     

    0
  • Sandra Prunici

    Hi Dani,

    Could you please check if you follow all the steps from this article https://support.brizy.io/hc/en-us/articles/360044239232-How-to-connect-your-Vercel-account? Is your GitHub account set-up as public?

    Thanks!

    Best regards,
    Sandra

    0
  • Connor Olson

    Was a solution ever found for this problem? I am having the same issue. I have tried publishing 2 Brizy Cloud website via Github & Netlify. One website worked perfectly, whereas, the other is not working. (Note - I am using the same Github & Netlify account for both websites)

    For the website that was published correctly:

    However for the website that is not being published properly:

    Has anyone had any luck figuring out why this is and any solutions to this issue?

    1
  • Sandra Prunici

    Hi Connor,

    Thank you for all these details. I informed our developers regarding this inconvenience and they will investigate it.

    Thanks!

    Best regards,
    Sandra

    0
  • Connor Olson

    Sounds great. Thanks, Sandra!

     

    0
  • Sandra Prunici

    Hi,

    Thank you for all these details. We could fix this inconvenience. Could you please try to deploy again the project? Is all working fine now?

    Thanks!

    Best regards,
    Sandra

    0
  • Connor Olson

    Hi Sandra. Unfortunately, I am still having the same issue - there is only a "Read Me" file in Github. 

    I tried updating the Brizy site to see if that would make Brizy send over new files to Github, but that didn't work (still just have the Read Me file in Github).

    Then I tried disconnecting the Github connection in Brizy, deleting the repository in Github, and then trying to Reconnect in Brizy. Brizy created a new repository in Github, but Brizy is still only sending a Read Me file to Github.

    Is there anything else I could try to fix the issue?

    Thanks!

    Connor

    0
  • Sandra Prunici

    Hi,

    Thank you for all these details!
    I have created a private ticket on this request. You had to receive a notification regarding this on email. Could we please continue the discussion there?

    Thanks!

     

    Best regards,
    Sandra

    0
  • Sandra Prunici

    Hi Conor,

    I want to inform you that the problem encounter by you is already fixed. Could you please check if all is working fine now?

    Best regards,
    Sandra

    0
  • Connor Olson

    Hi Sandra, 

    I am still having the issue. The same sites still only have "ReadMe" files in GitHub. Is there anything additional I need to do to get Brizy to send the HTML/CSS/JS files?

    Also, I saw the initial private ticket you created, but I never saw any additional responses from the support team. 

    Thanks,

    Connor

    0
  • Sandra Prunici

    Hi,

    I'm sorry for the late response. I want to say that our developers are working on this issue and when we will have some new details about it, we will inform you too.
    Thank you in advance for your patience and understanding!

    Best regards,
    Sandra

    0
  • Sandra Prunici

    Hi,

    I receive a notification from the team. Now, all should work correctly, but you have to re-connect the project with your Netlify account. Please, don't delete the connection to Github but only try to publish again the project on Netlify.

    Thanks!

    Best regards,
    Sandra

    0
  • Adam Nashman

    Hello Sandra,

    I'm having the same issue where it still says in Brizy that "Vercel connection pending" and my github only has a readme file. Vercel says the project is successfully deployed.

     

    Please advise. Thanks

    0
  • Nelea Stanila

    Hi Adam,

    Thank you for contacting us.

    Could you please give us the URL of the project ( proiectul xxx.brizy  ) which you want to connect to Vercel also the website xxx.vercel.com, so we could check it?

    Best regards, Nelea

    0
  • Adam Nashman

    How can I send you these details privately?

    0
  • Doina P

    Hello Adam,

    Thank you for your message!

    You can send the details here. Do not worry they will not be made public as the questions first come in our work desk then we approve them and make them public. Hope this clarifies everything!

    With kind regards,

    Doina

    0
  • Adam Nashman

    Thank you for clarification, please see URL's below:

    (deleted by Brizy Team)

    0
  • Nelea Stanila

    Hi Adam,

    I have created an internal issue and one of the developers is already looking at your project. I will come back with a message when I have news about it.

    Best regards, Nelea.

    0
  • Adam Nashman

    Hello Nelea, Would you happen to have an update on this? 

    0
  • Doina P

    Hello Adam,

    Thank you for your message!

    My colleague is not working this week but I will inform her about this and by next week , I'll come to you with an answer about the progress of the issue. Thank you for understanding!

    With kind regards,

    Doina

    0
  • Adam Nashman

    Hello Doina, Do you have an update on this please? 

    0
  • Doina P

    Hello Adam,

    Thank you for your message!

    Unfortunately, we are working on this and waiting for a fix from our developers. Deeply sorry for the delay. I will try to make this more of a priority for them! Thank you for understanding!

    With kind regards,

    Doina

    0

Please sign in to leave a comment.